Setting up your Personal Health Record (PHR)
When you create your online account, you will be setting up access to your Personal Health Record (PHR). A PHR is a secure online version of some of your clinic health information, connected to your patient records in our clinical system. It is specific to your sexual health records in our clinic only and is completely separate from all other medical records. After registering, you simply log in to your PHR account, where you can easily view and manage aspects of your sexual health care on your computer, tablet, or phone.
Your PHR may contain sensitive information. You should only create and use a PHR account if your email address and mobile phone number are private and only accessible to you. When using your PHR, use a private device where possible. If you use a shared or public device, do not save your password, always log out, and make sure no one else can see your information.
If you have already created your PHR you can log in hereHow to register for your PHR account
If you are already a patient with Brighton and Hove SHAC:
Important — Request a link
We can email all existing patients a unique registration link to create a PHR account. You will already be a patient if you have used our service before (for example, attended a clinic or completed an STI test, including home testing kits).
It is very important that you use this emailed link to register. If you start registration through the personal health record and do not use your unique link, the system will create a new PHR account that is not linked to your existing clinic record.
To request a link via email you can complete the PHR request invitation form. Please be aware a member of staff will manually process this request and filling in the form will not immediately generate a link.
If you are a new patient with Brighton and Hove SHAC:
You can register online for a personal health record account and a clinic record from within the PHR application. You can only register for yourself using your own details.
To create your account visit the login screen and click register.
The registration process is very secure and uses multi-factor authentication. You must use an email address and mobile phone number that are private and only accessible to you. Do not use a shared email address, work email, family email, partner’s phone number, shared mobile phone, or any email account or phone number that someone else can access. When using your PHR on a shared or public device, do not save your password, always log out, and make sure no one else can see your information.. You will also need to set your own password.
If you do not have a private email address or mobile number, or it is not safe for you to use one, you can still use our service in other ways. Please call us or speak to clinic staff.
A verification email will be sent to you containing a link that you must click within 24hrs to confirm you have received it. You will then be sent a verification code via SMS text message to your mobile phone number. This code can then be entered into the PHR application which will take you to the ‘My Details’ feature to complete your registration with the service.
If someone else can access your PHR, email or phone
Contact us as soon as possible if someone else can access your PHR, email account, mobile phone, text messages or device. If it is not safe for us to contact you by phone, text or email, please tell us. We can temporarily disable your PHR account while we check how to contact you safely.
What can I do with my PHR account?
With your PHR account you can:
- Book, change or cancel appointments online (where available)
- Order at home STI test kits
- View test results (taken in clinic or from at home STI test kits)
- Receive secure messages and information from our clinic team
- Manage your contact details and personal preferences
Your PHR account is designed to support your care with our clinical team – it does not replace other ways of accessing our services.